Why Jarvis

supplying material handling equipment since 1958

woman-owned committed to excellence

pre-engineered and code compliant solutions

end-to-end accountability

About Jarvis Handling Equipment Co.

Since 1958, Jarvis Handling Equipment Co. has built a reputation as a trusted provider of high-quality material handling and ergonomic solutions. As a women-owned company, we combine dedicated leadership with a commitment to excellence, serving diverse industrial, commercial, and retail sectors across the United States from our office in Grand Rapids, Michigan.

We specialize in both standard products and custom solutions designed to enhance operational efficiency, improve workplace safety, and reduce long-term costs. Our comprehensive portfolio includes:

Jarvis: Your Strategic Implementation Partner

At Jarvis Handling, we are your strategic project partner. We understand that high-performance facilities require more than just equipment; they require precise integration.

We bridge the gap between procurement and performance. Our team conducts thorough site assessments and works closely with you to ensure your equipment is configured for optimal operational performance. From initial consultation to final staging, we focus on the details that make a measurable difference in your productivity.

Our Mission

At Jarvis Handling, our mission is to provide efficient, reliable, high-quality material handling equipment and solutions that enhance productivity and safety, and are customized to meet our clients’ specific needs. Building strong, long-term customer relationships is at the core of our business, ensuring personalized service, timely communication, and tailored solutions at competitive prices.

Focused on innovation and collaboration, we are committed to delivering exceptional value and support throughout every partnership.

Meet Our Owner

Susan Smith - Owner & President

Susan’s journey to owning Jarvis Material Handling began with a childhood dream of entrepreneurship and a background rooted in manufacturing. After working at a diecast manufacturing plant, where she assisted with operations and efficiency improvements, Susan went on to earn a degree in Finance while volunteering in her community. In 2004, she joined Jarvis Material Handling as an office clerk, quickly stepping up to manage the business. Her leadership helped the company weather a recession, and by 2014, Susan took the bold step of purchasing the business, officially becoming the owner in November of 2014.

As the owner of Jarvis Material Handling, Susan is dedicated to providing innovative solutions that improve her clients workplaces. Her mission is centered on delivering top-notch customer service and fostering strong partnerships with manufacturers to ensure successful outcomes for every project. A passionate advocate for women in a male-dominated industry, Susan is proud of how Jarvis Material Handling has grown under her leadership, overcoming challenges and adapting to an ever-evolving market.

Looking to the future, Susan’s vision is to continue building a team that is both talented and customer-focused, while growing the business in a way that stays ahead of industry trends. With a commitment to excellence and a customer-first mentality, Susan is shaping the future of Jarvis Material Handling while staying grounded in the company’s long-standing values.